USTech.Ninja

Your Technology. Simplified.

What's Inside

Explore our comprehensive guide to finding the perfect technology plan for your needs.

Tired of Tech Headaches?

Tech problems are more than just annoying. They drain your energy, distract you from your main business goals, and create hidden costs that hurt your overall productivity.

Constant Firefighting

You spend all your time reacting to urgent issues instead of planning ahead and growing your business.

Wasted Mental Energy

Every minute spent fixing IT problems is a minute taken away from strategic work and critical decisions.

Vulnerability and Risk

Handling everything yourself leaves you exposed and without expert help when a real crisis hits.

A dedicated support plan removes IT from your list of worries. Get back your focus, reduce stress, and concentrate on strategic growth.

🔑 Why Go All-Inclusive?

While Essentials and Pro are strong entry points, the Consulting and Managed Services plans give you:

Comprehensive Benefits

Access to a broad range of security, support, and consulting services, subject to your selected plan.

Built-in Protection

Advanced security, email, and device protection included

Predictable Pricing

Predictable pricing with clearly defined plan benefits

Complete Peace of Mind

Proactive protection and support bundled into one plan, with optional services and additional work clearly priced.

🔍 Key Benefits in All-Inclusive Plans

These benefits are available across our Consulting and Managed Services plans, with specific inclusions, limits, and terms varying by plan. Details sourced from Your Personal Ninja:

Data Protection

Secure encrypted backups, off-site storage, and email retention, with storage capacity (up to 950 GB on eligible plans) and retention periods (up to 10 years) determined by your selected plan

Complete Security

Managed antivirus, firewall, password management, email security, and endpoint detection, with specific tools varying by plan

Priority Support & Ongoing IT Management

Get proactive monitoring, ongoing maintenance, priority assistance, and convenient email-based support. Eligible short support requests are included under applicable plan terms, while scheduled troubleshooting, remote sessions, and onsite services follow your plan's support-hour allowances and benefits.

Extended Services

Depending on your plan: website management, smartphone support, automated updates, downtime monitoring, and loyalty rewards

All plans can be paid yearly, monthly, or biannually for your convenience.

Start Your Worry Free Plan

Cost Justification — For Businesses (Worry Free Managed Services)

Why All-Inclusive Beats Hourly (and DIY)

Understanding the true cost of IT support means looking beyond hourly rates. Our all-inclusive plans offer significant value by saving you time, preventing costly downtime, and providing predictable expenses.

The Problem: Lost Time

Workers spend an average of ~3 hours/week fixing tech issues, an illustrative labor value of ~$4,524/year per employee (3 hrs × 52 weeks × $29/hr). Even 1 hour/week adds up quickly.

$1,508

1 hour/week saved

≈ $1,508/year in productivity value (52 weeks × $29/hr). Net of the $1,428 plan cost: ~$80 per user per year, before counting security, backups, and avoided downtime.

$4,524

3 hours/week saved

≈ $4,524/year in productivity value. Net of the $1,428 plan cost: ~$3,096 per user per year.

Hourly Alternative

Our on-demand IT rates run $130–$380/hr. Three 2-hour incidents could cost $780–$2,280/year—without any proactive security or tools.

The Business Case for Proactive IT

At $119 per user per month, Complete Protection costs $1,428 annually. For an employee with an estimated labor cost of $29 per hour, recovering just one hour of productive time per week represents approximately $1,508 in annual productivity value. That means the plan's annual cost could be offset by recovering approximately 57 minutes of productive time each week—before considering the additional value of cybersecurity protection, proactive maintenance, and reduced downtime.

Illustrative calculation based on 52 weeks. Actual savings depend on employee costs, utilization, and measurable productivity improvements.

Cost Justification

For Individuals & Solopreneurs (All-Inclusive Consulting)

The Problem: Death by Small Issues

Over 80% of Americans face daily tech frustrations. Even one 10-minute incident per week adds up to 8.7 hours/year wasted, or 17.4 hours/year for two incidents.

8.7

8.7 hours/year wasted

at $150/hr (industry average for support), this is ~$1,305 in "invisible" costs.

17.4

17.4 hours/year wasted

this translates to ~$2,610 in productivity lost.

Unexpected Repair Costs

One major issue requiring outside help can add $260–$760 for a single 2-hour incident, reaching $520–$1,520 for two incidents annually.

Hourly Alternative

Ad-hoc IT support runs $130–$380/hr. Just four modest 2-hour incidents a year can exceed your All-Inclusive plan cost—without any proactive benefits.

Cost Justification

Beyond Tech Time: Money You Keep

Your $999/year plan also replaces services you'd otherwise buy separately (industry-average pricing):

Full Security Stack

Managed antivirus, email security, firewall, and password management. Standalone: $400–$700/yr.

Remote Support Hours

Support hours vary by plan terms. If used, break-fix rates run $125–$150/hr. Not counted in the totals below.

Tech Advisory & Planning

Quarterly check-ins and planning billed separately at $150–$250/hr: $600–$1,000/yr.

Backups & Peace of Mind

Depending on your plan: encrypted backups (up to 950 GB on eligible plans), email retention (up to 10 years), smartphone and website support, and rollover hours. Included benefits and limits are defined by your plan terms; additional work is clearly priced.

Bottom Line for Individuals

$999/year

$999/year

about $83/month

$2,200–$4,100/year

$2,200–$4,100/year illustrative comparison

roughly 55–76% illustrative savings

The security and advisory pieces above would cost $1,000–$1,700/year if bought separately. Add the full unlimited-benefits package (est. $1,200–$2,400/yr à la carte) and the illustrative comparison reaches roughly $2,200–$4,100/year, roughly 55–76% illustrative savings against the $999 plan. This compares potentially applicable services and is not a guaranteed savings figure. On time alone, you break even after ~6.7 hours of tech hassle (at $150/hr) or two to four billable 2-hour incidents at our rates. The plan virtually pays for itself.

Choosing an all-inclusive plan transforms IT from a reactive expense into a proactive investment in productivity and peace of mind.

🚀 Strategic IT Advantages

Our all-inclusive plans go beyond basic support, offering a strategic partnership that propels your business forward. Experience these core benefits:

Proactive Support

Stay ahead of problems with continuous health checks, patching, and system optimization, preventing issues before they arise.

Predictable Budgeting

One fixed monthly payment eliminates surprise invoices, giving you clear control over your IT expenses without bill shocks.

Security & Compliance

Built-in proactive monitoring, patch management, and security best practices reduce risk and support compliance.

Improved Morale & Productivity

Faster resolutions and fewer tech headaches mean happier employees focused on generating revenue, not fixing IT issues.

Scalable as You Grow

Easily adapt plans as your business evolves, adding or removing users without complicated renegotiations or hidden costs.

Single Accountability

Eliminate vendor finger-pointing; you gain one trusted partner responsible for all your technology needs and your satisfaction.

🎯 Advanced Support & The Human Touch

Beyond the strategic advantages, our all-inclusive plans provide deep, personalized support:

Priority & Onboarding

Enjoy expedited help and seamless onboarding for new hires, devices, or locations, ensuring immediate productivity.

User Training Included

Empower your team with user awareness and security training to lower risks from phishing and other cyber threats.


Vendor Management

We handle 3rd-party tech vendors (internet, printers, phones), freeing your staff from time-consuming calls and confusion.

Business Continuity

Regular, tested backups and recovery plans ensure resilience against ransomware, data loss, and unexpected disruptions.

Strategic Roadmapping

Benefit from quarterly reviews and consultations to align IT with business goals, forecast hardware, and advise on best practices.

Local, Friendly Support

Work with a familiar, dedicated team rather than faceless call centers. Build a personal relationship with your IT experts.

Local & Onsite Support

Get remote-first assistance backed by local onsite support when hands-on intervention is necessary. Included visits, support-hour allocations, and any additional charges are determined by your selected service plan.

With these advantages, an all-inclusive plan transforms IT from a reactive cost into a proactive investment in your success.

🚀 Worry Free Plans

We've built our plans so you get exactly the level of coverage you need—without surprises.

Consumer Service Plans

Per Year Pricing

These plans offer three main tiers:

Worry Free Essentials

For basic protection.

Worry Free Pro

For enhanced support and security.

Worry Free Consulting

For comprehensive access to all benefits and priority service.

Worry Free Essentials – $499/year

Designed for individuals and very small offices that want a safety net and basic protection.

Included features:

  • Unlimited email requests that take less than 15 minutes to resolve
  • 3 hours of remote support per calendar year
  • Or 1 remote hour and 1 in-person hour
  • Discounts on additional support hours
  • Backups up to 250 GB (available by request)
  • Firewall and advanced managed antivirus for one computer
  • Password management for one user

💰 What This Would Cost You Elsewhere

Based on industry averages, here's what you'd pay buying each piece separately:

Remote Support

3 hrs @ $125–$150/hr industry avg

$375–$450/yr in break-fix billing

Managed Antivirus + Firewall

Standalone retail pricing

$120–$180/yr

Password Manager

1 user (e.g. 1Password / LastPass)

$36–$60/yr

250 GB Cloud Backup

Standalone cloud storage plan

$60–$120/yr

Worry Free Pro – $799/year

For users who need more hands-on help and a higher level of security.

Includes everything in Worry Free Essentials, plus:

  • 2 additional hours of remote support per calendar year
  • Business email security (includes one user)
  • Endpoint Protection Platform (EPP) for one computer
  • Concierge services with discounts on daily purchases and travel

💰 What This Would Cost You Elsewhere

Based on industry averages, here's what you'd pay buying each piece separately:

5 hrs Remote Support

5 hrs @ $125–$150/hr industry avg

$625–$750/yr break-fix

Business Email Security

Standalone (e.g. Defender for Office 365 P1)

$24–$36/yr

EPP for 1 Endpoint

e.g. BitDefender Gravity Zone

$100–$180/yr

Password Manager

1 user

$36–$60/yr

Cloud Backup 250 GB

Standalone plan

$60–$120/yr

Worry Free Consulting – $999/year

For clients who want broad access to help, planning, and advice across their technology.

Included features:

  • Priority access for consulting, planning, and project requests

Note: Some benefits on the unlimited benefits page include additional terms when applied to lower tiers.

💰 What This Would Cost You Elsewhere

Based on industry averages, here's what you'd pay buying each piece separately:

Unlimited Benefits Package

Full suite: advisory, concierge, tech planning, priority access

$1,200–$2,400/yr estimated à la carte

Remote Support Hours

Support hours vary by plan terms; if used, break-fix rates average $125–$150/hr

Not included in the total below — value depends on hours actually included in your plan

Full Security Stack

EPP, email security, antivirus, firewall, password mgmt, backup

$400–$700/yr standalone

vCIO / Tech Advisory

Strategic IT consulting billed separately at $150–$250/hr

$600–$1,000/yr for quarterly check-ins

Business Managed Security Plans

Per User / Per Month

Designed for businesses that require structured cybersecurity protection with predictable, per-user pricing.

Essential Security – $89/user/month

Core protection for micro-businesses needing baseline security and cyber insurance compliance support

Included:

  • Endpoint Protection Platform (EPP)
  • Basic email security
  • Password management
  • Vulnerability and compliance scanning
  • 30 minutes of support per user, per month

💰 What This Would Cost You Elsewhere

EPP (per endpoint)

Standalone EPP
e.g. BitDefender Gravity Zone

$8–$15/endpoint/month ($96–$180/yr)

Business Email Security

Standalone filtering/protection (e.g. Defender for Office 365 P1)

$2–$3/user/month ($24–$36/yr)

Password Management

Business tier (e.g. 1Password Teams)

$3–$5/user/month ($36–$60/yr)

Vulnerability & Compliance Scanning

Standalone tools (e.g. Tenable, Qualys SMB)

$10–$20/user/month ($120–$240/yr)

30 Min Support/Month

Break-fix at $125–$150/hr = 6 hrs/yr

$750–$900/yr in break-fix billing

Most Popular

Complete Protection

$119/user/month

Our most popular package, offering comprehensive endpoint, email, and cloud protection

  • Cloud Identity Threat Detection & Response
  • MDR (Managed Detection & Response) with active monitoring
  • Advanced email security with Data Loss Prevention (DLP)
  • Email and cloud backup
  • Security awareness training
  • 1 hour of support per user, per month
  • Access to Social Media auto-posting + Blog Postings
New: AI Agent

💰 What This Would Cost You Elsewhere

IDTR (Identity Threat Detection & Response)

Identity Threat Detection & Response standalone (e.g. Microsoft Entra ID Protection, CrowdStrike Falcon Identity)

$15–$25/user/month ($180–$300/yr)

MDR (Managed Detection & Response)

Active threat monitoring & response standalone (e.g. Huntress, Arctic Wolf)

$10–$20/user/month ($120–$240/yr)

Advanced Email Security + DLP

e.g. Proofpoint Essentials or Defender for Office 365 P2

$5–$8/user/month ($60–$96/yr)

Email & Cloud Backup

e.g. Veeam, Acronis, or Backupify

$4–$8/user/month ($48–$96/yr)

Security Awareness Training

e.g. KnowBe4 or Proofpoint SAT

$3–$6/user/month ($36–$72/yr)

1 Hr Support/Month

Break-fix at $125–$150/hr = 12 hrs/yr

$1,500–$1,800/yr in break-fix billing

Top Tier

Premium Secure – $159/user/month

Full attack-surface coverage for compliance-focused organizations (legal, healthcare, finance, and regulated industries)

  • DNS and web filtering (blocks malicious sites before they load)
  • EDR/MDR — Endpoint Detection & Response combined with Managed Detection & Response (MDR) with active monitoring for 24-hour human threat response
  • Priority support
  • 2 hours per user per month
  • Quarterly security reviews and reporting

💰 What This Would Cost You Elsewhere

Complete Protection Stack (market value)

Full value of the underlying Complete Protection tier — IDTR, MDR, advanced email + DLP, backup, training, and 12 hrs support

$1,944–$2,604/yr (see Complete Protection for breakdown)

EDR Upgrade (Endpoint Detection & Response)

EDR layer on top of MDR — adds deep endpoint telemetry and threat hunting (e.g. CrowdStrike Falcon, SentinelOne)

$10–$20/user/month ($120–$240/yr)

DNS & Web Filtering

e.g. Cisco Umbrella, DNSFilter

$3–$5/user/month ($36–$60/yr)

2 Hrs Priority Support/Month (incremental)

Additional 12 hrs/yr over Complete Protection's included 12 hrs, at break-fix rates

$1,500–$1,800/yr in break-fix billing

Quarterly Security Reviews

vCISO/security consultant at $150–$250/hr, 4 sessions/yr

$600–$1,000/yr

Cyber Security Only – $40/user/month

For companies who don't need IT support, just enterprise-grade cybersecurity with managed deployment and monitoring.

Protect your business with a comprehensive suite of enterprise-grade cybersecurity tools, typically valued much higher. Our plan simplifies security management at an unbeatable price point. Note that this plan does NOT include support.

MDR through SentinelOne

Advanced endpoint detection & response

IDTR through Guardz

Identity threat detection & response

Security Awareness Training

Ongoing employee security education

Anti-Phishing, BEC Protection, DLP & Email Encryption via Avanan

Comprehensive email security

Password Management via NordPass or 1Password

Enterprise credential protection

Patching & Vulnerability Management

Continuous system hardening

Unbeatable Value, Simplified Security

Each of these enterprise-grade tools is a best-in-class solution that organizations typically procure separately at significant cost. Our all-inclusive Cyber Security Only plan bundles them into a single, streamlined package — delivering comprehensive, layered protection at a fraction of what you'd pay sourcing each service independently.

Security Add-Ons (À La Carte)

Available as add-ons to any plan or as standalone services

Network & Perimeter Protection
  • DNS / Web Filtering: $8/user/month or $50/month flat rate (sites under 10 users)
  • Managed Firewall / UTM: $75–$150/month (Hardware cost not included)
Detection & Response
  • Managed Detection & Response (MDR): $15–$20/user/month
  • Extended Detection & Response (XDR) with Cloud Scanning: $25–$35/user/month
  • Microsoft 365 Security Monitoring: $6/user/month
Compliance & Governance
  • SIEM / Log Management: $50/month flat (micro-businesses)
  • vCISO / Security Consulting: $500–$750/month retainer (Includes 2–3 hours of monthly consulting)
Automated SEO Services

Automated SEO Services

Automated SEO monitoring & reporting for Phoenix businesses — no agency headaches, no black box.

Monitor

$119/mo

Automated reports only

Most Popular

Monitor+

$159/mo

Reports + 30 min support/mo

Growth

$299/mo

Reports + 2 hrs support/mo

One-time Launch Pack setup: $149 flat

Website Hosting

$300/year

Managed VPS hosting with proactive protection and maintenance built in.

Managed VPS Hosting

Automatic Issue Remediation

Endpoint Detection & Response (EDR) Installed

Automatic WordPress Updates

Vulnerability Scanning

🌐 Web Development Services

Professional websites built, secured, and hosted — so you can focus on running your business.

Yes, you can build a site with AI — but the back-and-forth to get it clean, professional, and secure takes real time. If your time is worth $50–$100/hour, the cost of DIY quickly outweighs having us handle it. Plus, all sites we build are hosted on our secure infrastructure, and the first year of hosting is FREE with any development project. Managed Services plans include website maintenance and upkeep as defined in your plan terms; new development, redesigns, and major feature work are scoped and quoted separately.

Simple HTML Site

Starting at $500

A clean, fast, professionally built static site — perfect for small businesses that need a polished online presence without complexity.

Custom HTML + Admin Backend

Starting at $1,000–$1,500

A fully custom site with a lightweight admin panel so you can manage content yourself — without touching code.

WordPress Site

$1,500–$2,000+

A powerful, extensible WordPress build with plugins, theme customization, and full CMS capabilities for growing businesses.

Simple HTML Site – Starting at $500

The fastest path to a professional online presence. We can deploy a polished, fully functional page in days — not weeks.

Best for:

Small businesses, service providers, and anyone who needs a clean, fast, professional site without complexity.

What's included:

  • Custom-designed static HTML/CSS site
  • Hosted on our secure managed infrastructure
  • Mobile responsive design
  • Basic contact form
  • SEO-friendly structure
  • Fast load times — no bloat, no plugins
  • First year of hosting FREE

Pros:

  • Fastest to deploy — live in days
  • Extremely fast page load speeds
  • Low cost, low maintenance
  • Changes are quick and easy — we handle them for you

Cons:

  • Not self-editable by the client (we make changes for you)
  • Best for sites that don't change frequently

Starting at $500 (one-time)

Custom HTML Site + Admin Backend – Starting at $1,000–$1,500

You get a fully custom-coded site with a lightweight admin panel — so you can update your own content without touching a single line of code.

Best for:

Businesses that need a tailored site with specific functionality — product listings, a blog, custom forms, or unique features that off-the-shelf platforms can't handle cleanly.

What's included:

  • Fully custom HTML/CSS/JS site design
  • Custom lightweight admin backend (no WordPress bloat)
  • Client-editable sections: products, blog posts, team bios, etc.
  • Custom-coded features built to your exact specs
  • Mobile responsive design
  • SEO-friendly structure
  • Contact forms and lead capture
  • Hosted on our secure managed infrastructure
  • First year of hosting FREE

Pros:

  • You control your own content — no developer needed for updates
  • Blazing fast — no heavy CMS overhead
  • Built exactly how you need it — no compromises
  • Changes to custom features are fast to implement
  • More secure than WordPress (no plugin vulnerabilities)

Cons:

  • Higher upfront cost than a simple HTML site
  • Major new features require development time

Starting at $1,000–$1,500 (one-time, based on scope)

WordPress Site – $1,500–$2,000+

Full CMS power with complete client control — manage every page, post, product, and plugin yourself.

Best for:

Businesses that want full hands-on control of their website — adding pages, writing blog posts, managing products, and installing plugins — without needing to contact us for every change.

What's included:

  • Custom WordPress theme design and setup
  • Plugin configuration (SEO, forms, security, performance)
  • Full CMS — manage all content yourself
  • Blog, portfolio, product pages, or any content type
  • Mobile responsive design
  • SEO-friendly structure with Yoast or equivalent
  • Security hardening and managed hosting
  • Training session so you know how to use it
  • First year of hosting FREE

Pros:

  • You have full control over every aspect of the site
  • Massive ecosystem of plugins for any feature you need
  • Easy to add pages, posts, and products yourself
  • Great for content-heavy or frequently updated sites

Cons:

  • Longer deployment timeline: typically 2–4 weeks depending on client engagement and content readiness
  • Requires plugin and security updates (we handle this if you're on a Managed Services plan)
  • More moving parts = slightly more vulnerability surface (mitigated by our security hardening)
  • Can become bloated if not managed properly

Starting at $1,500–$2,000+ (one-time, based on scope and complexity)

Privacy Bee – Take Back Your Privacy

Your personal data is being bought and sold right now. PrivacyBee finds it and removes it — automatically.

Scan & Delete

$89 / person / year

Set it and forget it

  • Removes your info from 407 data broker sites
  • Automated takedowns with minimal effort
  • Stops spam, marketing calls & data harvesting

Complete (Most Popular)

$197 / person / year

Full-service protection

  • 1,035+ brokers covered — human analysts do the work
  • Dark web & facial recognition database removal
  • 24/7 breach monitoring & crisis response

Signature

$799 / person / year

White-glove, concierge-level defense

  • Expedited <24hr removal for critical exposures
  • Dedicated W-2 analysts + law enforcement coordination
  • Built for executives, high-profile individuals & crisis situations

Enhanced Availability & Support Add-ons

Customize your support experience with faster access and intelligent intake.

🛒 Technology Reseller & Procurement

One call. One contact. We source, procure, and support technology from virtually every major provider — so you're never stuck on hold with a vendor again. Whether you need software licenses, internet service, phones, or hardware, we handle it and stand behind it.

🌐 Internet Service Providers (ISP)

Cox, Quantum Fiber, CenturyLink, Verizon, AT&T, T-Mobile, and more. We find the right plan, handle provisioning, and serve as your single point of contact.

📞 VoIP & Business Phone

Dialpad, RingCentral, 8x8, Vonage, Microsoft Teams Phone, and more. Full setup, porting, and ongoing support included.

☁️ Productivity & Cloud

Microsoft 365, Google Workspace, and more. Licensing, setup, migration, and ongoing management handled for you.

🎨 Creative & Design Software

Adobe Creative Cloud and other creative suites. Volume licensing and deployment handled so your team is ready on day one.

💻 Hardware & Devices

Laptops, desktops, servers, networking gear, printers, and peripherals. We source from all major manufacturers and handle setup and deployment.

🔒 Security & Backup Software

Endpoint protection, backup solutions, password managers, and more. We match you with the right tools and manage them ongoing.

📊 Business Apps & SaaS

CRMs, accounting platforms, industry-specific software, and more. If it exists, we can likely source it and support it.

Not sure which plan fits your needs?

Our interactive Plan Advisor helps you find the perfect match. Get recommendations based on your business size, security needs, and budget.

Become a Referral Ambassador — Get Support Free!

Share the peace of mind you enjoy and help us reach more businesses! As a consumer, actively referring qualified businesses to us can earn you a Worry Free Essentials plan, absolutely free.

How It Works:

Enjoy Free Support

Receive full consumer plan access (Worry Free Essentials) at no charge, ensuring your personal tech is always covered.

Simply Refer Businesses

Introduce us to businesses needing reliable IT support—no purchase required from them to qualify.

Unlock Exclusive Perks

For each referred business that signs up, you'll earn exclusive upgrades and valuable rewards.

Why We Offer This:

We believe exceptional tech support should be experienced and shared. Your valuable referrals fuel our growth, and in return, your support plan helps keep you covered.

Interested? Contact us for your unique ambassador link and start earning free support!

Legacy Plans

Legacy plans (identified as "legacy" on your invoice or not matching the plans above) do not include:

  • Bundled cybersecurity services
  • Rollover hours
  • New Worry Free benefits added after your original signup

Priority & Response Expectations

Support priority is determined by:

Your plan level

Higher-tier plans receive priority for non-critical issues, ensuring faster resolution for your specific needs.

Urgency and business impact of your request

Critical and emergency issues are always handled as quickly as possible, regardless of your plan level.

Higher-tier plan benefits

Clients with more comprehensive plans benefit from accelerated service for less urgent matters.

Universal critical care

For high-impact problems, our team mobilizes immediately to minimize disruption, prioritizing business continuity above all.